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The late, great MLB hitter for the St. Louis Cardinals, Stan Musial, once said, “When a pitcher’s throwing a spitball, don’t worry and don’t complain. Just hit the dry side like I do.” Ok, so that’s not that simple to do, but it’s wise advice that easily applies to the mortgage industry, because not every loan is going to be a walk in the park. In fact, most aren’t.
People have different home financing needs. It’s my job to size up the situation and find the most efficient way to get the loan finished in a timely manner, while providing excellent customer service to my client.
Helping people make the right choice for one of the biggest investments of their lives is not something I take lightly. I begin by really getting to know my clients and understanding their goals, and then I make sure that after our first phone call or meeting, they feel comfortable enough with me to contact me at any time – day, night or weekend – to discuss their loan process.
People say it all the time: Communication is key. I wholeheartedly agree and it’s my mission to make sure my clients are never wondering what’s going on with their loan. I feel like my Southern heritage has taught me well how to be straightforward and congenial at the same time. Staying on top of the loan process and heading off any potential problems at the start goes a long way to getting my clients’ loans closed as quickly and as stress-free as possible.
I am a Huntsville, AL, native but I live in Nashville, TN, and love both cities. I’m so proud to be able to help the people of Tennessee and Alabama with their home loan needs. When I’m not working for my clients, you can probably find me on the water, watching a St. Louis Cardinals game or spending time with family and friends.